Returns Policy for Cryptic Apparel

Effective Date: July 7, 2024

1. Return Period

We offer a 31-day return period from the date of purchase. Please note that refunds may take approximately 10 business days to process, depending on holidays and other factors.

2. Return Options

You can choose between:

• Store Credit: Applied to your account for future purchases.

• Refund: Issued to your original method of payment.

3. Conditions of Return

All returned items must meet the following criteria:

• New and Unused: Items must be in their original condition.

• Original Tags and Labels: All tags and labels must be intact and attached.

4. Return Process

To initiate a return, please follow these steps:

1. Email Us: Contact us at crypticteam@cryptic-apparel.com with your order number, the item(s) you wish to return, and your preferred return option (store credit or refund).

2. Receive Instructions: We will provide you with detailed instructions on how to return your item(s).

5. Contact Information

If you have any questions or need assistance with your return, please reach out to us:

Email: crypticteam@cryptic-apparel.com
Address: 7-414 Dufferin Ave, London, ON N6B-1Z6