Terms and Conditions for Cryptic Apparel

Effective Date: July 7, 2024

1. Introduction

Welcome to Cryptic Apparel ("Site"). These Terms and Conditions ("Terms") govern your use of our Site and the purchase of products from our Site. By accessing or using the Site, you agree to be bound by these Terms.

2. Acceptance of Terms

By accessing, browsing, or using this Site, you acknowledge that you have read, understood, and agree to comply with these Terms. If you do not agree, please refrain from using the Site.

3. Use of the Site

You agree to use the Site only for lawful purposes and in a manner that does not infringe on the rights of others. This includes not transmitting any unlawful, threatening, or objectionable material or engaging in behavior that disrupts the Site.

4. User-Generated Content

You may leave reviews or other content on our Site ("User Content"). By submitting User Content, you grant Cryptic Apparel the right to use, reproduce, and distribute your content. We may modify or remove any User Content at our discretion.

5. Order Acceptance and Cancellation

At Cryptic Apparel, we strive to process and fulfill your orders smoothly. However, there may be rare occasions when we need to refuse or cancel an order. This could happen due to limited product availability, minor errors in product descriptions, or pricing issues. Rest assured, these instances are uncommon, and if we need to cancel your order, we'll notify you promptly and issue a refund if payment has already been made.

6. Pricing and Payment

All prices on the Site are listed in U.S. Dollars (USD). We accept payments via PayPal and Stripe, which includes major credit and debit cards like Visa, MasterCard, American Express, and Discover. Your payment is processed securely at the time of purchase.

7. Shipping and Delivery

For detailed information on our shipping policies, including rates and delivery times, please visit our Shipping Policy page. Be sure to review these details before completing your purchase.

8. Returns Policy

  • Return Period: Items must be returned within 31 days from the date of purchase.

  • Return Options: You can opt for store credit or a refund.

  • Conditions of Return: All returned items must be in new and unused condition, with the original tags and labels attached.

  • Return Process: To initiate a return, please contact us at crypticteam@cryptic-apparel.com with your order details. We will guide you through the return process.

9. Privacy

Your use of the Site is governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

10. Contact Information

If you have any questions or concerns regarding these Terms, please reach out to us:

Email: crypticteam@cryptic-apparel.com
Mailing Address: Cryptic Apparel, 7-414 Dufferin Ave, London, ON N6B-1Z6, Canada